State Farm® Insurance Agent Marc Hoerauf
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Sherman
January 13, 2026
5
out of
5
rating by Melissa Sherman
"Lisa was the best!!"
We responded:
"Thank you, Melissa. Lisa is part of an amazing team. She is knowledgeable, personable, and always ready to help! Thank you for the wonderful review and thank you for being a customer of Marc Hoerauf State Farm."
Ashley Edwards
January 9, 2026
5
out of
5
rating by Ashley Edwards
"Lisa Auld is amazing need insurance for my car. She took care of everything for me. So simple and so easy"
We responded:
"Hi Ashley. Thank you so much for the kind review. Lisa, and the entire team at Marc Hoerauf State Farm in Fenton, thoroughly enjoy helping customers. It is always exciting to hear that we are making a difference. "
rain stogden
December 27, 2025
5
out of
5
rating by rain stogden
"Outstanding customer service. Lisa took care of all our adjustments in a professional manner for the past couple years."
We responded:
"Thank you for taking the time to leave us a review. At Marc Hoerauf State Farm, we love to hear the feedback. I am very happy to read that Lisa has been able to assist you with your insurance needs. Whether you are a customer in the Burton area, the Fenton area, or somewhere else in Michigan, we are always happy to help."
Michelle Drotar
December 22, 2025
5
out of
5
rating by Michelle Drotar
"Lisa has been a lifesaver AND has helped me to make sure my loved ones are taken care of with adequate life insurance. Thanks Lisa!"
We responded:
"Thank you for the review and thank you for all of your support over the years! We at Marc Hoerauf State Farm appreciate you."
Gavin Sullivan
December 22, 2025
5
out of
5
rating by Gavin Sullivan
"Marc Hoerauf and his team at State Farm are great to work with. I own a boat and a few ATVs, and every time I’ve reached out, the whole team has been friendly, patient, and genuinely helpful."
We responded:
"Gavin, that is wonderful to hear. Many people don't know that we insure things such as boats, snowmobiles, ATVs, and motorcycles! I am happy that the team at Marc Hoerauf State Farm in Fenton was able to support you. Thank you again."
Rachel Peabody
December 20, 2025
5
out of
5
rating by Rachel Peabody
"Marc and his team are very knowledgeable and helpful. I worked with Lisa and she presented many options for me and my family."
We responded:
"Thank you, Rachel, for the kind review. Lisa, Shaylee, and Garrett really love working with customers and it shows through their quality of service. We enjoy meeting the insurance needs of customers, and we look forward to building a long-term relationship with you."
Lindsey Mott
December 11, 2025
5
out of
5
rating by Lindsey Mott
"Marc and team are incredible! Marc is so helpful in getting the information you need and explaining what works best for your policies. The team at Marc’s location are super focused in the community and helping others. Thank you for all you do!"
We responded:
"Hi Lindsey! Thank you very much for the kind review. At Marc Hoerauf State Farm in Fenton, we not only want to help our customers, but we also want to support the communities in which our customers live. As the slogan goes, "Like a good neighbor, State Farm is there.""
Gerard Williams
December 4, 2025
5
out of
5
rating by Gerard Williams
"My New Favorite Agent! Shaylee Sherman has been on my side from the first call! She is easy to talk to and her communication skills are clear and leave you with a feeling of being understood. She is an asset to this company."
We responded:
"I am thrilled that Shaylee was able to provide such wonderful service. Shaylee, and the entire staff at Marc Hoerauf State Farm, take pride in meeting customer needs and building lasting relationships."
James Brady
November 25, 2025
5
out of
5
rating by James Brady
"This whole office is wonderful! They reply immediately and handle things fast and accurate. Lisa is an ace!!! Lisa helps me every time to complete satisfaction."
We responded:
"Thank you for the supportive feedback! Lisa and the team take pride in working closely with customers to provide quick and accurate service. Further, they love to meet the insurance needs of those in the community. Thank you for your business."
Caden Luchay
November 14, 2025
5
out of
5
rating by Caden Luchay
"Had such a great experience with State Farm — always so helpful! I worked with Shaylee and she was amazing. I wouldn’t recommend anywhere else."
We responded:
"Caden, thank you for that endorsement! I agree that Shaylee does an amazing job. The team at Marc Hoerauf State Farm aims to meet the insurance needs of our customers. "
paul martin
November 13, 2025
5
out of
5
rating by paul martin
"Great service."
We responded:
"Thank you for the 5-star review! We work diligently to provide great service. The team at Marc Hoerauf State Farm in Fenton, Michigan appreciates your review!"
Taylor Steward
November 7, 2025
5
out of
5
rating by Taylor Steward
"Rebekah was extremely knowledgeable & helpful with putting together the perfect auto insurance plan for me. she explained everything to me every step of the way. she was also very nice & personable."
We responded:
"I am excited to hear that Rebekah was able to assist you with auto insurance via the Personal Price Plan. Rebekah and the entire team at Marc Hoerauf State Farm is happy to help customers and prospects alike throughout the Genesee, Livingston, Oakland, and Shiawassee Counties. Thank you for your business."
Paige Richardson
November 7, 2025
5
out of
5
rating by Paige Richardson
"My first time getting insurance. I had Rebekah helping me and she was fantastic! She helped me understand what everything entailed, and was super friendly and cheerful! Made a confusing and stressful decision much easier!"
We responded:
"I am happy that Rebekah was able to provide you with the peace of mind that you needed when purchasing insurance. She is knowledgeable and caring. At Marc Hoerauf State Farm in Fenton, Michigan, we want to provide top level sales and service for those seeking auto insurance, home insurance, life insurance, and more. Thank you for the wonderful feedback."
Donald Shutes
November 3, 2025
5
out of
5
rating by Donald Shutes
"So far I really like the service here and even if I'm running late on my payment they're very understanding and this is why they can receive my business"
We responded:
"I am pleased to read your review. Thank you for your business and for your trust in us. We look forward to continuing to meet your insurance needs."
Kyle McDonald
October 27, 2025
5
out of
5
rating by Kyle McDonald
"If saving money were an Olympic sport, Rebekah from Marc Hoerauf State Farm would be standing on the podium holding a gold medal and a stack of neatly organized policy documents. She walked me through my homeowners and auto insurance like a tour guide through the jungle of deductibles and premiums—minus the machete, plus a winning smile. By the time we finished, I was saving $155 a month, which means I can now afford luxuries like guacamole and car washes in the same week. Rebekah didn’t just explain things; she translated Insurance-ese into plain English, sprinkling in just the right amount of humor to make the whole process oddly enjoyable. I left feeling informed, secure, and a little bit smug about my newfound financial wisdom. If you like saving money and understanding what you’re actually paying for, call Rebekah. 10/10 would insure again"
We responded:
"Kyle, with that kind of saving, you can even add tortilla chips to go with your guacamole. Also, I am very happy to hear that she translated all the details into plain English because I have a difficult time with her normal usage of Old English. I trust that Rebekah utilized State Farm's Personal Price Plan to help you meet your insurance needs at a reasonable price. She understands the ins and outs of auto insurance, homeowners' insurance, life insurance, and more. However, I am relieved that the machete was not needed (I don't think we can cover that). Thank you for your business and for your entertaining review!"
Mary Herron
October 16, 2025
5
out of
5
rating by Mary Herron
"I had the delightful experience to work with Shaylee and she was very helpful, kind, and answered any questions I had. If you’re looking for a sign, this is it, please use her as an insurance agent for ANY of your insurance needs; she found the best and most affordable rate for me and was very happy to help me find it."
We responded:
"Mary, we greatly appreciate your 5-Star Review. I absolutely agree that Shylee is kind, caring, and knowledgeable. She utilizes the Personal Price Plan to help customers find the best coverages and rates possible. Thank you for being our customer at Marc Hoerauf State Farm."
Nilla Lake
October 13, 2025
5
out of
5
rating by Nilla Lake
"Very helpful and kind! Jumped hoops to get us discounts which we really appreciate!"
We responded:
"Thank you so much for the great review. I am very lucky to have an outstanding team who have a passion for meeting customers' insurance needs. I am happy to hear that Marc Hoerauf State Farm in Fenton Michigan was able to assist you with auto insurance and homeowners' insurance. "
Justin Yelton
October 3, 2025
5
out of
5
rating by Justin Yelton
"Acknowledging that the team was merely fulfilling their duties would be a significant understatement. Shaylee's exceptional dedication and commitment significantly exceeded expectations, ultimately resulting in cost savings of over $100 compared to alternative providers. Her performance warrants consideration for a salary increase."
We responded:
"Hello Justin, thank you for that great review! I agree that Shaylee's dedication, knowledge, and willingness to help customer sets her apart from the masses. I am very happy that not only was she able to help meet your insurance needs, but that she also demonstrated the highest level of customer service. "
Sarah Watson
September 30, 2025
5
out of
5
rating by Sarah Watson
"Marc is incredibly good at communication. He is fast and thorough. I also genuinely appreciate that he isn't pushy and understands unique challenges of large families with so many people and cars:) Happy to have you here in the local community!!!"
We responded:
"Sarah, thank you for the 5 Star Review. I tried to respond to this as fast as I could to validate your comments above! We enjoy serving the Fenton community as well as the entire state of Michigan. Not only do we strive to meet the insurance needs of our customers, but we also actively participate in community organizations and events such as the Chamber of Commerce, Kiwanis, Jinglefest, and many others. Thank you for recognizing our dedication to the people of our community. "
Blake Toole
September 25, 2025
5
out of
5
rating by Blake Toole
"I’ve had a fantastic experience with Marc Hoerauf! From the start, their customer service has been top-notch—professional, friendly, and always ready to help. Their rates are competitive, and I really appreciate the range of coverage options available. The mobile app also makes managing my policy super easy, whether I’m checking my coverage or accessing digital ID cards. Overall, I feel confident and secure knowing that I’m insured with a company that truly values its customers. Highly recommend!"
We responded:
"Blake, it is great to receive this feedback! The entire team at Marc Hoerauf State Farm in Fenton enjoys meeting the insurance needs of our customers. Whether it is flexible pricing via the Personal Price Plan or leveraging technology through the mobile app or Drive Safe and Save, we work hard on our end to make things easier on yours. Again, we truly appreciate your feedback, and we appreciate your business."
KimmyB
September 17, 2025
5
out of
5
rating by KimmyB
"State Farm Agent Rebekah in Fenton is AMAZING!!! She was able to work with me to get a great rate on my homeowners and auto policies. Very pleased & would highly recommend ☺️"
We responded:
"Wow, it is exciting to hear what a great job that Rebekah did for you. She brings passion to meeting the insurance needs of customers. Thank you for the great review, and we look forward to hearing from your referrals for auto insurance and homeowners' insurance. "
Petrous Family
September 8, 2025
5
out of
5
rating by Petrous Family
"Made our insurance navigation a dream! Very prompt, listened to our needs in depth, and great customer service. Highly recommend!"
We responded:
"Thank you very much. We love working with families and building relationships to meet their changing insurance needs as time moves along. Whether it is auto and homeowners' insurance or life insurance, or even commercial insurance, we will be along with you the entire way. We appreciate our customers, and we love serving the Fenton community and beyond!"
char aznable
September 8, 2025
5
out of
5
rating by char aznable
"Excellent service! Mr Hoerauf is kind and polite. He helps explain things so this confused old lady understands insurance."
We responded:
"Whether you are younger or older, we will always do our best to provide support and make the information easy to understand. At Marc Hoerauf State Farm in Fenton, we enjoy meeting the insurance needs of our customers. Thank you again for the nice review."
R.L. Hendrick
August 28, 2025
5
out of
5
rating by R.L. Hendrick
"🤩 Wow… At the dealership buying a car that required proof of insurance I had overlooked! Reached out to my State Farm Agent who developed a quote and subsequent to our conversation e mailed proof of insurance documentation directly to the dealer! Could not have asked for more!!!"
We responded:
"Mr. Hendrick, I am so happy to hear that we met your insurance needs. We pride ourselves on working with are auto dealerships to make the process as seamless as possible. Marc Hoerauf State Farm in Fenton Mi. greatly appreciates your patronage, and we look forward to assisting you in the future."
dave collier
August 19, 2025
5
out of
5
rating by dave collier
"Saved me hundreds on my car insurance! Great staff too !"
We responded:
"Thank you so much for the great review. The Marc Hoerauf State Farm team strives to provide great service while meeting the insurance needs of our customers. Thank you for being our customer and let us know if he can ever assist with any additional insurance needs."