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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elise Bugala

Elise Bugala

July 9, 2026

5  out of  5
rating by Elise Bugala
"I just spoke with Laura at your office. She is so bubbly and kind. Answered all of my questions and did a very thorough job!"
We responded:
"Laura, and the entire team at Marc Hoerauf State Farm, love to serve our customers with a friendly and knowledgeable approach. We sincerely appreciate your business as well as your kind comments. "
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Russ Taylor

July 3, 2026

5  out of  5
rating by Russ Taylor
"Can't say enough about Marc Hoerauf State Farm Insurance Agent. Ron, walked me through everything I needed and saved me quite a lot of money from from my existing insurance agent.
Thanks again for the savings!."
We responded:
"Hello, Russ. I am very happy to hear that we were able provide quality insurance at reasonable prices. We look forward to having you as a customer at Marc Hoerauf State Farm, and we thank you for your business."
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Lauren Goslee

July 1, 2026

5  out of  5
rating by Lauren Goslee
"Mark really goes above and beyond for his clients. Great customer service and such a knowledgeable agent."
We responded:
"Thank you, Lauren, for the kind comments. At Marc Hoerauf State Farm in Fenton, Michigan, we strive to serve our customers with the best customer service possible. We love working with our customers, and we passionate about being active in our community."
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Stevie Smith

June 24, 2026

5  out of  5
rating by Stevie Smith
"Wonderful group of people to deal with. Highly suggest anyone that's looking for coverage to give them a call."
We responded:
"Thank you very much for the wonderful review. We love helping customers meet their auto insurance, homeowners' insurance, and life insurance needs. The team is dedicated and knowledgeable. Thank you again!"
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Anna

June 17, 2026

5  out of  5
rating by Anna
"They are awesome!! Very patient and helpful. They take time out to explain everything so it’s easy to understand."
We responded:
"Hi, Anna. I am thrilled to hear that we are providing high-level customer service for auto insurance, homeowners' insurance, and life insurance. We always aim to develop long-term relationships with our customers and their families."
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amy taylor

June 11, 2026

5  out of  5
rating by amy taylor
"Office members are very helpful and friendly! And helped me save money.Thank you."
We responded:
"Amy, thank you for the positive review. Whether it is Lisa, Laura, Don, or me, we aim to deliver for our customers so that they have a good experience. I am happy that were able to utilize State Farm's Personal Price Plan to save you money while maintaining proper coverages. Thank you for being a customer of Marc Hoerauf State Farm in Fenton."
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Michael Nalls

June 11, 2026

5  out of  5
rating by Michael Nalls
"Lisa did a great job explaining and handling my questions. Very polite and helpful.!
Pastor Michael N."
We responded:
"Thank you very much, Mr. Nalls. We are thrilled to have you as a customer, and we are happy that we were able to meet your insurance needs."
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George Kralosky

June 11, 2026

5  out of  5
rating by George Kralosky
"Marc and State Farm has been absolutely outstanding.
About a month ago I hit a deer in the city of Fenton just down the street from Marc's office. Because I was driving city speed, the car was still drivable. I drove right over to his office. They walked me through what I needed to do next. I called the State Farm number and set up a claim. By the time I drove the short distance to the body shop they already had the claim info, and Enterprise car Rental had called and said my rental car was ready to pick up. I had felt helpless when the deer darted out in front of me, but in a trying time when I did need a good neighbor, Marc and State Farm was absolutely there."
We responded:
"Thank you, George, for the kind review. Having an experienced and knowledgeable team enables us to provide that guidance and service. At Marc Hoerauf State Farm in Fenton, we take pride in our customer service and our product knowledge. While I am sorry that you had to go through the deer strike incident, I am happy that we could make the claims process as easy and efficient as possible."
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Paul

May 27, 2026

5  out of  5
rating by Paul
"I’ve been a customer of Marc Hoerauf State Farm since 2023, and the service has consistently been excellent. The office staff is friendly, knowledgeable, and quick to respond whenever I need anything. Truly a great team and a great experience every time."
We responded:
"Paul, it is very satisfying to hear that the team at Marc Hoerauf State Farm has provided excellent service. There are many choices for insurance companies, so we are grateful that you enjoy having us as your agency. "
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Kit Kat Draeger

May 21, 2026

5  out of  5
rating by Kit Kat Draeger
"Made everything super easy!"
We responded:
"Thank you so much for the wonderful review! State Farm's Personal Price Plan along with our great team is what enables Marc Hoerauf State Farm to make the process easy. We look forward to helping you with all of your insurance needs."
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Crystal Hurteau

May 1, 2026

5  out of  5
rating by Crystal Hurteau
"A local agent who is attentive and true to his word! Marc was able to help one of my family members with a significant renters insurance issue and wound up cutting her costs nearly in half! It pays to reach out and see how he and his team can help!"
We responded:
"Hello, Crystal. Thank you very much for the wonderful 5-star review. I am proud to say that everyone at Marc Hoerauf State Farm is ready to go above and beyond to meet the insurance needs of our customers. "
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Tim Ashley

May 1, 2026

5  out of  5
rating by Tim Ashley
"Marc is very involved in the Fenton community. Businesses like his help continue to make this town a great place!"
We responded:
"Tim, it is my pleasure to be involved in the Fenton community. As the motto goes, "Like a Good Neighbor, State Farm is There." As a former teacher, I firmly believe in supporting people from around the area and beyond. At Marc Hoerauf State Farm, we aim to meet our customers' insurance needs while establishing relationships with those customers' communities. Thank you for the 5-Star Review!"
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Nikki Matte

April 30, 2026

5  out of  5
rating by Nikki Matte
"I love Lisa Auld she is very reliable and always gets back to me very quick me and my daughter love having her as our agent and very good at what she does I hope she is there for a very long time 💕"
We responded:
"Thank you for the spectacular review! I agree that Lisa does an amazing job, and I too hope she is part of the Marc Hoerauf State Farm team for a long time. She is not only very knowledgeable on insurance, but she also does a great job of building long-lasting relationships. "
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Melissa Dugan

April 29, 2026

5  out of  5
rating by Melissa Dugan
"Marc is a good man doing good things in our community."
We responded:
"Thank you, Melissa, for recognizing the work that we do in our community. We look for opportunities in Fenton, and throughout the state of Michigan, to give back to the community with our time, talent, and resources. I very much appreciate the review!"
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Colleen Guyer

April 28, 2026

5  out of  5
rating by Colleen Guyer
"Great company I have had State farm for years. Marc and crew the best."
We responded:
"Like a Good Neighbor, State Farm is there (in this case, literally)."
Profile photo of Karen Killinger

Karen Killinger

April 26, 2026

5  out of  5
rating by Karen Killinger
"I received personalized service from the locally run office of Marc Hoerauf at State Farm. Don and Laura were a pleasure to meet and work with resulting in some great rates for auto and renters insurance. Thank you so much."
We responded:
"I am pleased to hear that the team at Marc Hoerauf State Farm in Fenton, MI. has helped another customer meet their insurance needs. From homeowner's insurance to auto insurance to life insurance, our team is very knowledgeable and experienced. Thank you for being our customer. "
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Josh Bernard

April 13, 2026

5  out of  5
rating by Josh Bernard
"This State Farm office helped me with some issues I was having after my agent had retired. The agent I was transferred to would not help me at all. These guys were great and attentive!"
We responded:
"Hi Josh. It is wonderful to hear that we were able to help you. We look forward to meeting your insurance needs! Thank you for being a customer of State Farm Insurance!"
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Amanda

April 10, 2026

5  out of  5
rating by Amanda
"Lisa A made it so easy to switch! Knowledgeable and fast!
Thanks!"
We responded:
"We appreciate the 5-Star review. I am very happy to hear that Lisa was able to meet your insurance needs. She brings knowledge, experience, and professionalism each day. Thank you for choosing Marc Hoerauf State Farm as your insurance agency!"
Profile photo of Josh Newbury

Josh Newbury

April 9, 2026

5  out of  5
rating by Josh Newbury
"From the time I pressed send on trying to get a quote, I was contacted very quickly with an aggressive rate with very professional service from the entire team. I was not anticipating such prompt and courteous service to the point where I switched immediately without entertaining any other companies.

I was very impressed and anticipate being a long-term customer. Great job team."
We responded:
"Thank you, Josh, for the spectacular review! We are very pleased that you chose us to meet your insurance needs, and we too look forward to building a long-term relationship. If you ever need anything, please do not hesitate to reach out. Thank you again for being a customer of Marc Hoerauf State Farm."
Profile photo of Terry Tobias

Terry Tobias

April 9, 2026

5  out of  5
rating by Terry Tobias
"I got a great quote from Lisa the office manager early on in my search of the coverage I needed for home and auto insurance so its was a no-brainer to give Marc Hoerauf my business!"
We responded:
"Terry, I am very happy to hear that Lisa was able to help you with your homeowners insurance and auto insurance. Lisa, and the entire team at Marc Hoerauf State Farm, are very knowledgeable and professional. We are thrilled to be your insurance agency."
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Jessica

April 8, 2026

5  out of  5
rating by Jessica
"Spoke with Lisa and she was great. I was inquiring about changing insurance companies and she was very help with my quote."
We responded:
"Hi Jessica. I am very grateful for the wonderful review. I am also grateful for having an amazing team here at Marc Hoerauf State Farm. Lisa, and the entire team, enjoy meeting the insurance needs of customers throughout Genesee County and around the entire State of Michigan."
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Rachel Hart

April 7, 2026

5  out of  5
rating by Rachel Hart
"A wonderful company that is efficient with communication and offered a great savings on my bundled insurance. Highly recommend!"
We responded:
"Hi Rachel. Thank you very much for the kind review. It is our pleasure working with you to meet your insurance needs. At Marc Hoerauf State Farm, we take pride in providing great service to go along with our many products ranging from auto insurance to life insurance. Thank you again for your patronage. "
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Hunter Kovach

April 2, 2026

5  out of  5
rating by Hunter Kovach
"Quick response and helpful"
We responded:
"Hunter, thank you for the wonderful feedback. If you need any assistance with your homeowner's insurance or auto insurance, please let us know. At Marc Hoerauf State Farm, we love to help customers."
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Linda Balsamo

March 17, 2026

5  out of  5
rating by Linda Balsamo
"March was a pleasure to do business with
I got a great rate and the customer service was great."
We responded:
"Hello, Linda. Thank you for the review. At Marc Hoerauf State Farm, we take pride in providing great customer service. We are always happy to help customers with their auto insurance, homeowners' insurance, and life insurance, among others. Thank you for your patronage, we appreciate it."
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sally wiggers

March 5, 2026

5  out of  5
rating by sally wiggers
"Lisa was great to work with. She walked me thru everything which made everything better."
We responded:
"Sally, I am grateful for the feedback. Lisa is an all-star who is dedicated to helping customers understand auto insurance, homeowners' insurance, and life insurance. She truly embodies the slogan, "Like a Good Neighbor, State Farm is There." Thank you for your business and for your feedback."