State Farm® Insurance Agent Marc Hoerauf
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aliyah vlogs
May 19, 2025
5
out of
5
rating by Aliyah vlogs
"Update: even with a snafu with one of the policies, Lisa is prompt, courteous and so easy to get ahold of and get it all worked out! Definite 6 star service! Again, thank you so much for all your help!! All in all I have been very happy with the care and keeping of my insurance (home+auto) the app is very convenient and the staff has been phenomenal! We were able to achieve a lot thru texting, emails, and phone calls when necessary."
We responded:
"I am happy that we have been able to help our customers both in person and with the use of technology. Thank you for the review, and we will continue to work hard to turn all reviews into 5-star reviews!"
Jake Sanford
May 16, 2025
5
out of
5
rating by Jake Sanford
"Lisa does a great job whenever I need anything. Luckily no claims yet for me, but they have been timely with adding my new car in a timely fashion with great rates"
Melissa Harrison
May 16, 2025
5
out of
5
rating by Melissa Harrison
"Tyler Hanson is the best and I will most definitely be recommending State Farm to my family and friends. Thank you again was a pleasure working with you."
We responded:
"Melissa, that is wonderful to hear. We are thrilled to have you as a customer, and we look forward to meeting and helping all of the family and friends that you send our way!"
Rick Makela
May 16, 2025
5
out of
5
rating by Rick Makela
"Always helpful with my insurance needs"
We responded:
"Rick thank you so much for taking the time to leave this review. Your support means the world to us! At Marc Hoerauf State Farm, we work hard to provide product knowledge and great customer service to anyone looking to meet their insurance needs."
Miranda Campbell
May 15, 2025
5
out of
5
rating by Miranda Campbell
"Very kind, amazing staff. Really great at going above and beyond!! Incredible people!"
We responded:
"Thank you so much, Miranda. The team at Marc Hoerauf State Farm in Fenton is dedicated to assisting customers. They are knowledgeable of the insurance products available and enjoy what they do. "
Gregory Mcferrin
May 14, 2025
5
out of
5
rating by Gregory Mcferrin
"I like the fact when I call, they already know who I am because I’m in their system with my phone number. They’re prompt their professional and they get right to the point very helpful."
We responded:
"Thank you very much for the kind review. The team here at Marc Hoerauf State Farm is top notch, and I am pleased to hear that you are satisfied with their help. Thank you for being our customer."
Beau Glossinger
May 12, 2025
5
out of
5
rating by Beau Glossinger
"This is a great agency! The agent, Mark is very actively involved and available when needed. I have had other insurance agency's, speaking to the agent is like getting a meeting with the wizard of oz. With that being said, Mark and his staff return phone calls, email ect. very promptly. Always answer and correct any and all questions and problems. I truly feel as though they try very hard to achieve the best coverage at completive price."
We responded:
"I am excited to share this review with my team! Collectively, we strive to meet the insurance needs of our customers while providing outstanding customer service. The team at Marc Hoerauf State Farm in Fenton, Michigan is eager to help customers locally and across the state. Thank you again for the wonderful review."
Kristin DeVVera
April 29, 2025
5
out of
5
rating by Kristin DeVVera
"Lisa from the office was able to explain my policy in detail and answer all my questions and go out of the way to make sure that my concerns were addressed."
We responded:
"Hi Kristin. Thank you so much for the great review. Lisa does an amazing job, and I am grateful that she strives to address the insurance needs and questions of customers. Thank you for being a customer of Marc Hoerauf State Farm in Fenton, Michigan."
Savanna Loafman
April 21, 2025
5
out of
5
rating by Savanna Loafman
"Marc and his team have provided me with exceptional customer service over the past few years and are always immediately available to answer any questions I may have regarding my business insurance."
We responded:
"Thank you very much for the wonderful review. I am happy that we were able to meet your need for business insurance. Many people do not even know that State Farm has commercial insurance, short- and long-term disability policies, and even worker's comp policies. Thank you for being a customer with Marc Hoerauf State Farm."
dave collier
April 14, 2025
5
out of
5
rating by dave collier
"Saved me hundreds on my car insurance! Great staff too !"
We responded:
"Thank you so much for the great review. The Marc Hoerauf State Farm team strives to provide great service while meeting the insurance needs of our customers. Thank you for being our customer and let us know if he can ever assist with any additional insurance needs."
Jordan Bosch
April 14, 2025
5
out of
5
rating by Jordan Bosch
"Continually super responsive and helpful."
We responded:
"Hi Jordan. Thank you so much for the positive Google Review. It is always nice to hear this type of feedback. We truly enjoy meeting our customers' insurance needs while also providing high level customer service. Thank you again!"
Kayla Wilder
March 17, 2025
5
out of
5
rating by Kayla Wilder
"I had the best experience starting a new policy with Tyler! He was super helpful with me starting a life insurance policy as it’s something I never looked into before. He took the time to answer all of my questions and informed me with what would be the best bang for my buck. I would highly recommend him to anyone!"
We responded:
"Hello, Kayla. That is wonderful to hear. Tyler is very knowledgeable, and he sincerely enjoys helping people. I'm glad that we were able to meet your life insurance needs, and we look forward to assisting you in the future. Thanks again!"
Michael Nalls
March 13, 2025
5
out of
5
rating by Michael Nalls
"Tyler did an excellent job presenting and confirming documents to fit my needs.!"
We responded:
"Thank you very much, Mr. Nalls. We are thrilled to have you as a customer, and we are happy that we were able to meet your insurance needs."
Karissa Baker
March 5, 2025
5
out of
5
rating by Karissa Baker
"Lisa is very knowledgeable, fast, efficient and helpful! Any questions I have will be answered quickly and changes to my policies are communicated effectively. Thanks for taking care of your customers!"
We responded:
"Thank you, Karissa! We're so glad to hear that Lisa provided you with fast and efficient service. We appreciate your trust in us and look forward to continuing to take care of all your insurance needs!"
jeffery russell
March 5, 2025
5
out of
5
rating by jeffery russell
"Lisa was able to get me life insurance at a great price. Great customer service"
We responded:
"Thank you, Jeffery! We're thrilled to hear that Lisa helped you find the perfect life insurance at a great price. We appreciate your kind words and look forward to assisting you in the future!"
Cecilia L1L2Lover
February 25, 2025
5
out of
5
rating by Cecilia L1L2Lover
"Marc’s office is great! Marc as well as Tyler were very helpful in helping me understand the life insurance costs and helping us find the right ones for our family! Thank you! (Edited) Just want to write a shout out to Lisa also! She is such an amazing and patient help to all the befuddling insurance questions we struggle with! Thank you, Lisa!"
We responded:
"Thank you very much Cecilia! It was wonderful working with you to identify the best life insurance solutions for your family. We look forward to helping you with any insurance, mortgage, or banking needs that you may have."
Mike Leist
February 6, 2025
5
out of
5
rating by Mike Leist
"Marc and his team are always so helpful and easy to talk with. Thankyou!"
We responded:
"Thank you very much! Lisa and Tyler are always working hard to provide extraordinary service to our customers as we strive to meet the insurance needs of customers throughout Genesee County and beyond."
Lisa Bailey
January 17, 2025
5
out of
5
rating by Lisa Bailey
"Tyler was so helpful with helping me get my cars insured and at a very reasonable price. Very happy with the customer service 😀 keep up the good work!!"
We responded:
"Lisa, thank you for the great review! Tyler has helped customers throughout Genesee County and across the state find the right policies to fit their needs. I am very happy to hear that he, once again, provided excellent customer service. Thank you for being a customer at Marc Hoerauf State Farm."
Jack Jones
January 15, 2025
5
out of
5
rating by Jack Jones
"Tyler does a great job. He works with me, explains things, and even sends emails to help clarify. Marc operates a friendly and hospitable branch over there, making sure we are taken care of. Thank you!"
We responded:
"We at Marc Hoerauf State Farm appreciate your business and your wonderful review. I agree that Tyler does a great job. He is very knowledgeable in auto insurance, home insurance, life insurance, commercial insurance, and many other products that we offer. Again, we are grateful to have you as a customer."
Julia Kales
January 10, 2025
5
out of
5
rating by Julia Kales
"Tyler Hanson was awesome to work with! He helped me with both my auto and homeowner insurance policies, and the whole process was super quick and easy. He explained everything really well, Definitely recommend working with him if you need insurance help!"
We responded:
"I am so happy to hear this. Tyler, and the entire team, do a great job of explaining policies and helping customers find the right policy. Thank you for your business, and if you have additional needs we can cover, we will be happy to help."
Heather Gallagher
December 30, 2024
5
out of
5
rating by Heather Gallagher
"Very helpful and polite. And quick To respond to any question I may have"
We responded:
"Hi Heather, thank you so much for the 5-star review. We enjoy meeting the insurance needs of customers throughout Genesee County and beyond."
Raina Lee
December 27, 2024
5
out of
5
rating by Raina Lee
"Lisa was very patients answering my questions and she was working with me on several policies we need more patient people in the world kudos to her and State Farm Office"
We responded:
"Thank you so much for taking the time to share your positive insurance experience, Raina! We appreciate your support!"
Crystal Hurteau
December 15, 2024
5
out of
5
rating by Crystal Hurteau
"This insurance agent goes above and beyond to help you. Very professional but also very personable. His office is nearby and he will take care of your insurance needs quick!!"
We responded:
"Hello, Crystal. Thank you very much for the wonderful 5-star review. I am proud to say that everyone at Marc Hoerauf State Farm is ready to go above and beyond to meet the insurance needs of our customers. "
Jayla Adams
November 12, 2024
5
out of
5
rating by Jayla Adams
"Lisa was awesome! She got me a policy for a really good deal for both of my vehicles!"
We responded:
"Good morning, Jayla. Thank you very much for your 5-Star review. I agree that Lisa is a wonderful asset to our team. She is great at using the Personal Price Plan to meet your insurance needs at a reasonable cost, and she is great at looking for opportunities to Bundle and Save. Thank you again for the review and for your patronage."
Stephani Perez
November 6, 2024
5
out of
5
rating by Stephani Perez
"Lisa was absolutely amazing to work with! She is very knowledgeable and on top of her game. She made the whole process fast, easy and most importantly, affordable."
We responded:
"Thank you, Stephani, for your wonderful feedback! We're thrilled to hear that Lisa provided such a smooth and affordable insurance experience for you. Her knowledge and dedication are truly assets to our team. We're grateful for your kind words and look forward to assisting you again in the future!"