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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LISA Kamidoi

LISA Kamidoi

October 1, 2024

5  out of  5
rating by LISA Kamidoi
"Highly recommend this insurance company. Tyler helped me get insurance not only for my vehicles, but bundled my life and home insurance to make it less expensive. Within 15 minutes, I had insurance. Tyler was great!!! So, if you need insurance on anything!!! Please call and speak with him!! 🎈"
We responded:
"Thank you so much for your fantastic review, Lisa! We’re thrilled to hear that Tyler was able to help you bundle your insurance and make the process quick and easy. Your recommendation means a lot to us! If you need anything else or have any questions in the future, don’t hesitate to reach out. We’re here to help! 🎉"
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Gregory Mcferrin

September 28, 2024

5  out of  5
rating by Gregory Mcferrin
"I like the fact when I call, they already know who I am because I’m in their system with my phone number. They’re prompt their professional and they get right to the point very helpful."
We responded:
"Thank you very much for the kind review. The team here at Marc Hoerauf State Farm is top notch, and I am pleased to hear that you are satisfied with their help. Thank you for being our customer."
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david hall

September 6, 2024

5  out of  5
rating by david hall
"Great service and Lisa is very friendly and easy to work with."
We responded:
"Hi David! We appreciate the support! Lisa is very dependable and knowledgeable. I am always confident that she can help customers with their homeowner's insurance, auto insurance, and life insurance needs. Thank you again and feel to visit us at Marc Hoerauf State Farm in Burton MI. anytime. "
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Kristy Kidder

September 5, 2024

5  out of  5
rating by Kristy Kidder
"Lisa was super helpful and quick helping me get a quote and insurance for our new home!"
We responded:
"Thank you so much for the awesome insurance review, Kristy! We are always here to help! Lisa takes the "Like a Good Neighbor, State Farm is There" motto very seriously. Thank you again!"
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Scott Auld

August 29, 2024

5  out of  5
rating by Scott Auld
"The team there is great always looking out for the best Interest of there Customers"
We responded:
"I am pleased to hear that Lisa and the team did a great job for you. At Marc Hoerauf State Farm, we aim to provide the best service possible. "
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Krystal Wilcox

August 29, 2024

5  out of  5
rating by Krystal Wilcox
"Very nice staff good prices and knowledge"
We responded:
"Thank you very much! We love to educate our customers on the vast selection of insurance products. From auto insurance to life insurance, we aim to be knowledgeable in every area. Thanks again for the review."
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Brett Bass

August 22, 2024

5  out of  5
rating by Brett Bass
"Tyler has been so helpful and has amazing follow up skills! He was proactive in looking at my policies to ensure I was getting the most for my money. He was able to get me the same if not better coverage for a significant amount less than what I was paying before. I can’t thank the team, especially Tyler for their efforts!"
We responded:
"Thanks for the kind words, Brett! We appreciate the support! I agree that Tyler does an amazing job at meeting the insurance needs of customers. Whether it's homeowners' insurance, auto insurance, or life insurance, Tyler understands the products and works with the customer to provide a cost-effective solution."
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Beverly Hnatiuk

August 13, 2024

5  out of  5
rating by Beverly Hnatiuk
"I have had State Farm auto insurance over 40 years. I have always had good agents, competent agents. But now I have Marc Hoerauf. He is good, kind friendly and competent. And he has a fantastic person in his office, Lisa R. who takes it to another level. She works with me, answers any questions (and they are a lot, I'm a senior citizen that wants to make sure), and is never short or sarcastic, and when she says she is there to help, she means it. Thanks to Marc and Lisa and State Farm."
We responded:
"This is so wonderful to hear! Lisa knows the ins and outs of the insurance business, and she always aims to provide best in class customer service. We are honored to be your insurance provider. "
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David Jones

July 29, 2024

5  out of  5
rating by David Jones
"I love Marc Hoerauf especially Michelle she is amazing and always goes and above and beyond to help."
We responded:
"Hey David! Our whole State Farm office strives to go above and beyond for all of our State Farm family so thank you so much for taking the time to share your kind words. Michelle and I will always be there for you and all of your insurance needs!"
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Wael Al-Rihawi

June 15, 2024

5  out of  5
rating by Wael Al-Rihawi
"Lovely people and easy to work with."
We responded:
"Hello Wael. Thank you very much for your kind words. It is our pleasure to be your insurance agency. We enjoy helping our customers, and it is satisfying to meet their insurance needs at a competitive price. Thank you again for your patronage. "
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Melissa Nelson

June 4, 2024

5  out of  5
rating by Melissa Nelson
"This agency and the people are great! I've been with them for quite a while. I've never had any issues. I'm very happy with the price and friendly service here! ☺️"
We responded:
"Thank you so much for the great review! We understand that customers have many choices for their auto, home, and life insurance, so we are thrilled that we provide the kind of pricing and service that make us the choice of many customers. We sincerely appreciate your business, and we look forward to being there for you for the foreseeable future. Like a good neighbor, State Farm is there. "
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kathy socia

May 21, 2024

5  out of  5
rating by kathy socia
"Marc's team was a lot of help with life insurance for us Lisa was a big help with my husband working out of state with getting his blood work done ☺️"
We responded:
"Hi Kathy, thank you for the great review! The team at Marc Hoerauf State Farm is always willing to go the extra mile to help our customers. Our staff has helped customers after hours, visited customers' homes, and have advocated on behalf of the customer. I am pleased that Lisa was able to provide assistance. Thank you for being our customer."
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Gods Daughter

April 15, 2024

5  out of  5
rating by Gods Daughter
"This agency has been very helpful since last year, when I first reached out for assistance. Michelle was a huge help then and Tyler was an even bigger help, in recent days. Tyler was professional and a joy to work with, allowing for my transition from another insurance agency to be simple and to the point. God bless."
We responded:
"We are very lucky to have an amazing team here at Marc Hoerauf State Farm. It is always nice to receive feedback regarding team members. Tyler and Michelle sincerely want to help customers meet their insurance needs. Thank you for being a customer, and we look forward to helping you in the future."
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S Jones

April 15, 2024

5  out of  5
rating by S Jones
"Marc’s team were so helpful….thanks again Kim!!"
We responded:
"Thank you for the wonderful review. Helping customers in Genesee, Shiawassee, Lapeer, Oakland, and Livingston counties is an honor, and we work hard to meet our customers' needs. Thank you again for your patronage. "
Profile photo of Jennifer Bogdanski

Jennifer Bogdanski

April 13, 2024

5  out of  5
rating by Jennifer Bogdanski
"Marc and his team took care of everything when we switched to State Farm. They were helpful, knowledgeable and made the whole process so easy! If you are searching for an agent that will go the extra step, Marc fits the bill."
We responded:
"Thank you so much Jennifer! I am happy that we were able to help. If you ever have additional auto insurance or homeowners' insurance needs, please feel free to reach out to us."
Profile photo of Luke Austin

Luke Austin

April 3, 2024

5  out of  5
rating by Luke Austin
"Marc is a really stand up guy, who makes you feel like family. He helped me put together a nice umbrella policy with homeowners, auto and life insurance, all for less than I was paying for my previous homeowners in auto alone!"
We responded:
"Luke we are always happy to help. It's corny to say, but we feel a responsibility to work with each customer as if they are a family member. Providing auto insurance, homeowners insurance, and life insurance for the people of Genesee County and beyond is a privilege. Thank you again! "
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Belinda Bolduc

February 22, 2024

5  out of  5
rating by Belinda Bolduc
"Such an awesome team at Marc Hoerauf Agency, can't say enough positive for them. HIGHLY recommended ⭐"
We responded:
"Thank you very much, Belinda. What makes our team successful is that they truly care about our customers. Our team is very knowledgeable in each of the products that we sell to meet our customers' insurance needs. This includes not just auto and homeowners' insurance, but also life and disability insurance as well. Thank you again for the kind comment, and enjoy your day. "
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William Brandon

February 15, 2024

5  out of  5
rating by William Brandon
"Be sure to ask for Lisa! Exceptional service at a high quality, most importantly fantastic rates."
We responded:
"Thank you for the kind words! I agree that Lisa provides excellent service. Our goal is to provide value to each customer, and to meet their insurance needs no matter where in Michigan they are located. "
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Trinity Gabriel

February 14, 2024

5  out of  5
rating by Trinity Gabriel
"I’ve been with State Farm for a while now, and it’s been so helpful. Tyler Hanson, is my agent and has helped me set up renters insurance since being new to the area! They’re all so helpful!"
We responded:
"Tyler is great! In fact, we have three licensed team members in addition to me who can help meet customer needs. We thank you for the positive review, and we look forward to helping you again in the future."
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Brian Hershberger

January 11, 2024

5  out of  5
rating by Brian Hershberger
"I have been with State Farm for over a decade but just recently switched over to Marc Hoerauf State Farm because it is closer to home. My account associate Lisa Russell is not only fast, efficient and knowledgeable she makes transition seamless. I had so many questions about my insurance and she made sure that they were all answered and that I understood my plan and coverage, making sure I have the best plan that makes sense for me. I just bought a new car and had my insurance updated within 10 minutes. I’m already referring family and friends!"
We responded:
"Brian, we sincerely appreciate your business and your compliments. Lisa and the team do a great job to provide assistance, answers to questions, value-based options to each customer. We greatly appreciate the feedback and the referrals. Thank you for letting us meet your insurance needs. "
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Fatmanur Bal

January 5, 2024

5  out of  5
rating by Fatmanur Bal
"They are very nice and helpful."
We responded:
"Thank you very much for the 5-star review. It is our pleasure to meet the needs of our customers. Many customers are not aware, but we do homeowner's insurance, renter's insurance, auto insurance, boat insurance, life insurance, disability insurance, supplemental health insurance, and even help with home mortgages through our alliance with Rocket and help with bank products through our alliance with US Bank. Thank you again for letting us be your insurance provider."
Profile photo of Kristie Shantry

Kristie Shantry

December 26, 2023

5  out of  5
rating by Kristie Shantry
"Very friendly and knowledgeable. Offers a wide variety of options. Extremely helpful and responsive. Highly recommend."
We responded:
"Thank you so much for the great review! Each day, the team at Marc Hoerauf State Farm strives to meet the needs of our customers for auto insurance, homeowners' insurance, life insurance, and disability insurance. We can even help with mortgages and banking products via our alliances. It has been a pleasure meeting the needs of customers in Genesee, Livingston, Oakland, and Lapeer counties. Thanks again for the shoutout. "
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Sam Abraham

December 26, 2023

5  out of  5
rating by Sam Abraham
"I switched to State Farm this fall after I spoke to Michelle and discovered that she could save me nearly $1,200 a year. I have enjoyed working with the entire staff, they take the time to listen to my needs and understand how to assist a senior citizen with technology needs. They are always so nice and make me laugh!"
We responded:
"Thank you, Sam, for the wonderful feedback. I agree that Michelle and the team are always looking for ways to customers with great coverage at affordable prices. We will continue to work hard to meet all of your insurance needs. "
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Michelle Drotar

December 26, 2023

5  out of  5
rating by Michelle Drotar
"Marc Hoerauf State Farm is a great place to work, and a great place to get insurance. The team here is so knowledgeable and friendly, I couldn’t imagine having my insurance anywhere else. Everyday the staff works tirelessly to help customers find savings, make sure that customers are adequately covered to their individual needs, and they help individuals recover from unforeseen hardships and claims. This is the first agency that made me feel like a person and not a number. Thats why I insure here and that’s why i joined the team!"
We responded:
"Michelle, thank you for bringing your enthusiasm and professionalism to the team! "
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Paul Zuhlke

December 15, 2023

5  out of  5
rating by Paul Zuhlke
"Always fast great service from this office. I recommend them for your insurance needs."
We responded:
"Thank you, Paul for the excellent review. Not only do we try to meet the home, auto, and life insurance needs of customers in Genesee County, but we also strive to provide the best service in the State of Michigan. Thank you again and have a wonderful day."